Roles and responsibilities Ekipa
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RoleAccountabilitiesResponsibilities KPIHow to measure
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Agile CoachCoach teamsDaily coaching of teams(Average) team satisfaction
ask rating 1-5 each retro with team (and calculate average of teams)
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Coach 2-3 teams
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Team inception & Sprint 0
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Educate the team on Agile scrum daily
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Educate the team on Entrepreneurship
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Track progress, results and impediments of the team (team challenges wall)
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Create and conduct training on Agile and tools
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Ensure Scrum Masters can run their own teams over time
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Spread agile and get supportEducate the Product owners on communication and involvement
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Educate business side wherever the need arises, to get buy-in
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Organize agile awareness sessions
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Organize sharing sessions/meetups
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Grow yourself as a coachLearning how to be a good coach
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Select skills to learn and add to Personal Development Plan
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Executive Agile CoachManage contractual relationshipContracts, pricing and contracts with specific clients
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Finding more coaches, scrum masters and development teams
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Report 'health' of client relationship monthly to Ekipa team
Monthly Client Health Metric
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Report activities and issues in telegram client group daily/weekly
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Deal with the big thingsEnsure executive sponsor is updated
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Ensure executive sponsor uses his power to remove obstacles
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Bring structure Program: clearly set ‘rules of the game’ (5D)
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Portfolio: help client visualize products, teams and what can be done Agile
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Data: Ensure strong measurememt framework (kpi's)
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Weekly meeting rhythm within coach team
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Agile maturity assessment at regular intervals
Agile maturity index per team
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Identify Agile champions in client organization
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Create transformation backlog + ensure 'execution' by client + Ekipa
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Develop coachesCoach our coaches
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Develop skills of coaches
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Help develop and implement coach personal development plan
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Scrum MasterCoach teamsDaily coaching of teams
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Get certifications
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Educate the team on Agile scrum daily
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Track progress, results and impediments
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Create and conduct training on Agile and tools
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Educating POHelp PO write good user stories
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Create DOD and DOR
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TransparencyKeep people accountable for updating boards and charts
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Always communicate about impediments to anyone: openness
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Organizational adoptionEducate stakeholders, PO's, team and others on scrum
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Lobby and get people on the 'agile train'
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Business Development Sets priorities and action planSales Goals: 1 year and quarterly# training contracts
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Create clear top priorities with sales team for quarter# coaching contracts
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Regular review of the existing Sales policies # active proposals
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Develops and maintains client relationshipsDevelops the new business with any potential clients
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Maintains good relationships with the existing clients
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Identifies potential business partners and negotiates agreements
In search of any potential partnerships
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Creates the partnership agreements
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Align with marketing teamWorks closely with the Marketing Department to promote things
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Develop the right materials for promotion and clients
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Social MediaIncreases reachability of business through social media.Contacts and adds users to social media platforms
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Generates credible leads for business development managerKeeps the groups/pages active with posts and shares
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Adds relevant leads to hubspot for BDM
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Promotes events organized via social media
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Keeps lists of participants of various events
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Coordinates with designers/developers to create content for events
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Adding important information/messges to hubspot crm
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Website ownerIncreases traffic to Ekipa websites through SEO activitiesPerforms SEO related works daily for Ekipa websites(India and Indonesia)
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Maintains content on the Ekipa websiteEnsure everything always looks good and in Ekipa style
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Create texts and video and other content to keep site 'alive'
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Updates
Ensures events are always 'actual' (past events closed and all events announced)
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Remove any old/irrelevant content
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Promotes and finds customers for current events
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ISM ownerPromote the ISM program across IndonesiaShare materials in social media
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Execute ISM program with clientsShare link with all trainees
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Provide them with help to pass the exam
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Material developmentCreate handout to explain how to pass the exam
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Create new exams for new certifications
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Grow people in ISM levelCreate handout with full program
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Stimulate people to go to the next level
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