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Centerprism Brief Survey
Please answer each of these questions to the best of your knowledge. For questions call Michael Hollingsworth at 800-680-8484.
What are two things that worry you most about your business?
If I was able to do (fill in the blank) I would be able to give a lot better customer service.
If I was able to do (fill in the blank) my business would be more profitable.
What are the three biggest costs to running your business?
What has changed in your industry over the past 3 years?
What has changed in the way you do business over the past 3 years?
What do you do better than your competitors?
List anything your competitors do that you would like to do but can't.
What are the biggest problems in dealing with your major vendors? Please check all that apply.
ERP (OE, Inventory, PO, Financials, etc.)
Social Media/Organic Marketing
Business Intelligence (BI)/Analytics
Vendor and Purchasing
A/R and Collections
Pricing and Margin
Financial and Accounting
Multiple Business Entities
Customer Relationship Management- CRM
Credit Card Processing
Manufacturing, Kits, or Assemblies
Dispatch or Route Scheduling
UPS and FedEx or Shipping Integration
Partial or decimal quantities
Vendor or Customer Rebates
Electronic Price Update
Order to PO Integration and/or Drop Ship
FIFO & LIFO Calculation
Service, Repair, or Work Orders
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