You can wish for any previously (before the GM Service was redeemed) released item if you received the placeholder item (S-Symbol) after choosing the GM Service.
You can also wish for the released item to be sent to another account.
What is a released item?
A released item is an item that has already been available in-game or in the Cash Shop (Mystery Boxes, Paragon Tables, direct sales or a Loyalty Program).
- Bahamut Dragon of Doom, Mithroth, the Arcane, Obsius Thunderborn, Draca, the Eternal Flame- Items available in the Dressing Room are not eligible if they don't meet the released criteria.- Currencies (Vouchers, Ruby Coins, Loyalty Points, Gold, etc.)- Items released after the start of the Loyalty Program from which the GM Wish was redeemed.- Enchanted items
You didn't receive the item within 48 hours after sending the form?
- The item you wished for may not be eligible. Please recheck.- On weekends it is possible that the dispatch of items is delayed.- Please reenter the form. Do not open a ticket, as this may delay the dispatch