Piedmont Eye Center Patient Survey
Thank you for choosing Piedmont Eye Center for your eye care.

We want to hear your feedback so we can continue improving our care and share with staff when they have done an exceptional job. Please fill out this quick survey and let us know your thoughts (your answers will be anonymous).
Which physician did you see? *
How did you select Piedmont Eye Center? *
YOUR APPOINTMENT:
Ease of making appointment by phone.
Poor
Excellent
Clear selection
Appointment available within a reasonable amount of time.
Poor
Excellent
Clear selection
The efficiency of the check-in process.
Poor
Excellent
Clear selection
Waiting time in the reception area.
Poor
Excellent
Clear selection
Waiting time in the exam room.
Poor
Excellent
Clear selection
Keeping you informed if your appointment time was delayed.
Poor
Excellent
Clear selection
OUR STAFF:
The courtesy of the person who took your call.
Poor
Excellent
Clear selection
The friendliness and courtesy of the receptionist.
Poor
Excellent
Clear selection
The caring concern of the technician
Poor
Excellent
Clear selection
The helpfulness of the staff who assisted you with billing and insurance.
Poor
Excellent
Clear selection
The professionalism and courteous manner of the doctor seeing you.
Poor
Excellent
Clear selection
OUR COMMUNICATION WITH YOU:
Your phone calls answered promptly.
Poor
Excellent
Clear selection
Getting advice or help when needed during office hours.
Poor
Excellent
Clear selection
Explanation of procedure (if applicable)
Poor
Excellent
Clear selection
Effectiveness of our health information materials.
Poor
Excellent
Clear selection
Thank you for participating in our survey. Please tell us where we did well and/or where we can improve.
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