London Eye Casualty Services

	A	B	C	D	E
1		Name	Opening Hours and Cover	Telephone	Email
2	1	Moorfields Eye Hospital NHS Foundation Trust	24 hours emergency. Please telephone to discuss whether referral appropriate - full service hospitals may be more appropriate for patients requiring systemic work-up/treatment	020 7521 4682 (NUMBER NOT TO BE GIVEN TO PATIENTS)
3	2	Royal Free Hospital	If the patient needs to be seen as an emergency: the emergency eye doctor should be bleeped – GPs/ optoms should call 020 7794 0500 extension 33625 or bleep 1758. After this a referral document can be emailed to rf.eyecasualty@nhs.net If there is no answer to the bleep/ phone then email the above address and in the subject line write Call back urgently for advice please (and leave a reliable number). If a patient with a clinical concern makes contact with yourselves and is known to us, then they need to attend our general casualty for review and then they will discuss with the clinic about accepting the patient in hours or call the on call doctor when out of hours. If attend anywhere has assessed/ triaged the patient already and then needs to be physically seen by us as they are local to us, then please either contact the clinician on call in casualty on 020 7794 0500 extension 33625 or bleep 1758 if it is an emergency, or email through to us the letter from the consultation with the patient's details and we can call them to arrange an appointment if not urgent.	020 7794 0500 bleep 1758 or Ext: 33625/33627	Rf.eyecasualty@nhs.net
4	3	Barnet Hospital	Covered by Royal Free Hospital. 09:00-17:00 Mon-Fri (informal clinic arrangement - referral via Barnet A&E or RFH) (NOT DURING COVID PANDEMIC)	020 3758 2000
5	4	Edgware Community Hospital	Covered by Royal Free Hospital. No eye clinic here during COVID pandemic	020 7830 2902 080 7830 2903
6	5	Whittington Health	Covered by Royal Free Hospital. Informal clinic arrangement to see patients via A&E in hours (NOT DURING COVID PANDEMIC)
7	6	University College Hospital	Covered by local eye casualty unit. Inpatient reviews covered by Royal Free Hospital. No general paediatric A&E available
8	7	Western Eye Hospital	08:00-20:30 Mon-Sun walk-in. Out of hours ophthalmology cover via main A&E at St Mary's hospital or Charing Cross hospital	020 3312 5791
9	8	Central Middlesex Hospital	09:00-17:00 Mon-Fri. Please refer via email (preferred)/phone before sending patients.	07855 147 220 020 8963 7195 020 8453 2165 020 8453 2166	LNWH-tr.centraleye@nhs.net
10	9	Chelsea and Westminster Hospital	09:00-17:00 Mon-Fri. To contact the eye department first before sending a patient to the clinic. Currently requesting GP referral letter before accepting patients. Covered by Western Eye Hospital out of hours	0203 316 6666 0203 315 8000 (switchboard)
11	10	Charing Cross Hospital	09:00-17:00 Mon-Fri (informal clinic arrangement). Out of hours covered by Western Eye Hospital	020 3311 1234 (switchboard)
12	11	Hillingdon Hospital	09:00-17:00 Mon-Fri via telephone or email referral. NO walk-in service. Consider referral to local CUES optometrist via GP. Western Eye Hospital out of hours	01895 238 282 Ext: 2027	thh.nursetriage@nhs.net
13	12	St George's Hospital	Mon - Fri 08:30 - 17:00 - Telephone and/or Email referral for Emergency and same week referrals Mon - Fri 17:00 - 08:30 - Telephone triage for ocular emergencies Sat, Sun, BH - 08:30 - 21:00 - Telephone and/or Email referral for Emergency and same week referrals Sat, Sun, BH - 21:00 - 08:30 Out of hours - Telephone triage for ocular emergencies How to refer: No Walk-ins Email & e-referral form For Moorfields, GPs, non-CUES optometrists, St George's wards, ED: Telephone 08:30-21:00 Mon-Sun - 02077025542 21:00 - 08:30 Night nurse triage - 07921056594 All referrals will require an e-referral form to be completed Referrals are triaged If a patient is seen at Kingston, St Helier, Epsom or Croydon Hospitals out of hours, refer to St George's via telephone and email if ocular emergency. Refer via local pathways for other cases. CUES For patients with non-urgent sight or life-threatening conditions (e.g. red eye or eyelids, flashes and floaters (more than 72 hours), dry, gritty and uncomfortable eyes, sudden loss of vision (more than 48 hours), sticky discharge or watery eye, foreign body sensation in the eye) who are registered with a GP in Merton/Wandsworth, Richmond and Kingston, please refer to one of the participating high street opticians https://www.primaryeyecare.co.uk/find-a-practice/ CUES refer to St George's via Opera to email referral	See above
14	13	Kingston Hospital	08:30-16:30 Mon-Fri. NO WALK-IN SERVICE. Out of hours covered by St George's Hospital	020 8934 6799 (GIVE NUMBER TO PATIENT FOR SELF-REFERRAL)	khft.reueyecasualty@nhs.net
15	14	St Helier Hospital	08:00-17:00 Mon-Fri, via telephone triage. Out of hours covered by St George's Hospital	020 8296 3817	est-tr.acute-eye-referral@nhs.net
16	15	Croydon University Hospital	08:30-16:30 Mon-Fri. Walk-ins/self referrals are NOT accepted. Complete Rapid Access Clinic Referral Form (https://www.moorfields.nhs.uk/sites/default/files/Moorfields%20Eye%20Centre%20at%20Croydon%20University%20Hospital%20rapid%20access%20referral%20form.docx). Email form to below address. Rapid access clinic is a referral and review by appointment service. Urgent cases requiring same day review please contact the RAC team via the contact number on the referral form, after sending form through (marked URGENT in email subject). Out of hours: Covered by St George's Hospital	See Referral Form for further details	moorfields.croydonurgentcare@nhs.net
17	16	St Thomas' Hospital	08:30-16:00 Mon-Fri. Referral via telephone. Out of hours ophthalmologist on call available for advice via switchboard. Out of hours - patient should attend general A&E if true emergency	020 7188 4336 (eye emergency clinic advice and triage) 020 7188 7188 (switchboard)
18	17	King's College Hospital	09:00-22:00 Mon-Sun On call off site 22:00-09:00	020 3299 9000 Ext: 35465	kch-tr.earlyreferralservice@nhs.net
19	18	Queen Mary's Hospital Sidcup	08:00-16:00 Mon-Fri. Referral only, via telephone or email. Out of hours covered by King's College Hospital	020 3961 3444	kch-tr.qmsrapideyeservice-referral@nhs.net
20	19	University Hospital Lewisham	Covered by King's College Hospital
21	20	Guy's Hospital	Covered by St Thomas Hospital
22	21	Darent Valley Hospital	No eye casualty. 08:00-16:00 Mon-Fri covered by Queen Mary's Hospital Sidcup (or other local unit). Out of hours refer to King's College Hospital or Maidstone Hospital or other local unit. Inpatient emergencies may be reviewed by onsite team in working hours	01322 428 100 (switchboard)
23	22	Queen Elizabeth Hospital	Covered by King's College Hospital
24	23	Princess Royal University Hospital	Covered by Queen Mary's Hospital Sidcup in hours. Out of hours, covered by King's College Hospital
25	24	St Bartholomew's Hospital	Covered by Royal London Hospital
26	25	The Royal London Hospital	No walk-in Eye Casualty at the Royal London Hospital. All referrals must be discussed with the Ophthalmologist oncall, and if accepted to attend via the main A&E, unless advised otherwise. Contact is through the main switchboard. On-site Ophthalmologist 9am to 5pm available to discuss clinician to clinician referrals. No on-site ophthalmologist between 5pm to 9am. The out-of-hours non-resident oncall ophthalmologist can be contacted for clinician to clinician emergency advice and referrals via switchboard.	0207 377 7000 (switchboard)
27	26	Watford General Hospital	09:00-17:00 Mon-Fri. Referrals only, via telephone. Out of hours refer to patient's local unit	01923 208 083
28	27	Northwick Park Hospital	Covered by local eye unit. Daily Moorfields Eye Hospital at Northwick Park clinics will only see emergencies in hours via A&E at clinic discretion	020 3182 4000
29	28	Chase Farm Hospital	Covered by Royal Free Hospital
30	29	North Middlesex University Hospital	09:00-16:00 Mon-Thurs, 09:00-12:00 Fri Walk in	020 8887 2274 020 8887 3417	northmid.ophthalmology@nhs.net
31	30	Homerton University Hospital	Covered by Royal London Hospital. In hours can be seen by Moorfields Eye Hospital at Homerton (goodwill arrangement)	020 8510 5555 (switchboard)
32	31	The Princess Alexandra	09:00-17:00 Mon-Fri Out of hours (weekdays) and weekends Consultant available for advice via switchboard. Consider referral to Minor Eye Community Service. Referral criteria and details: https://westessexccg.nhs.uk/health-professionals/referrals-pathways-and-guidance/ophthalmology-2/3391-launch-of-west-essex-wide-minor-eye-community-service-mecs-dec-19/file Consider referral to nearest local ophthalmology unit out of hours	01279 444 455 (switchboard)	tpa-tr.ophthalmology@nhs.net (triage service)
33	32	Barking Hospital	Covered by Queen's Hospital Romford
34	33	Ealing Hospital	Covered by local eye unit or Western Eye Hospital out of hours. Moorfields at Ealing Hospital MR clinics Thurs-Fri but not currently accepting emergency presentations	020 8967 5766
35	34	St Ann's Hospital	Covered by Moorfields Eye Hospital if known Moorfields patient, otherwise refer to local unit	020 7566 2841
36	35	Bedford Hospital South Wing	09:00-16:00 Mon-Fri
37	36	Mile End Hospital	Covered by Royal London Hospital
38	37	Potters Bar Community Hospital - Moorfields Eye Hospital Satellite Clinic	Covered by Moorfields Eye Hospital if known Moorfields patient, otherwise refer to local unit	01707 646 422
39	38	King George Hospital	Covered by Queen's Hospital Romford
40	39	Newham University Hospital	Covered by Whipps Cross Hospital
41	40	Queen's Hospital	09:00-17:00 Mon-Fri. Only urgent care, no walk in.	Telephone/video triage by Evolutio 0800 112 0070 - available 08:00-20:00 Mon-Fri, 09:00-15:00 Sat-Sun A&E telephone: 01708 435 000 ext: 3550/3551/3549/6662	bhrut.urgenteyecare@nhs.net
42	41	Whipps Cross University Hospital	08:00-16:00 Walk in 16:00-08:00 On call ophthalmologist via switchboard Weekend: preferable to refer to ophthalmologist on call via switchboard prior to sending patient.	0208 539 5522 Ext: 6940/6939/6500/6777	bartshealth.whippsurgenteye@nhs.net
43	42	Southend University Hospital NHS Foundation Trust	24 hours. Refer via telephone	01702 435 555 and ask for ophthalmologist on call
44	43	West Middlesex University Hospital	Covered by Chelsea and Westminster Hospital 09:00-17:00 Mon-Fri, Western Eye Hospital out of hours
45	44	Addenbrooke's Hospital		01223 274 900 01223 245 151
46	45	Colchester Hospital	09:00-17:00 Mon-Fri via telephone referral Covered by Ipswich Hospital out of hours	01206 286 871 (eye clinic) 01206 286 872 (eye clinic) 01206 747 474 (switchboard)
47	46	Ipswich Hospital		01473 712 233 (eye clinic) 01473 703 230 (eye clinic) 01473 712 233 (switchboard)
48	47	Great Ormond Street Hospital	Ward reviews covered by Moorfields Eye Hospital	020 7829 8651 (ophthalmology service telephone number) 020 7405 9200 (switchboard)
49	48	Lister Hospital	09:00-20:00 Mon-Fri 09:00-14:00 Sat Refer via Urgent Eye Care Hotline (see below) before sending patient. Ophthalmology consultant on call via switchboard available 08:00-20:00. Note surgical emergencies and medical emergencies that cannot be treated locally may be referred from Lister to MEH, WEH or Addenbrooke's	01438 288 266 (Urgent Eye Care Hotline) 01438 314 333 (switchboard)
50	49	St Pancras Hospital	Covered by Royal Free Hospital
51	50	Luton and Dunstable University Hospital	09:00-21:00 Mon-Sun. Referral only, no walk-in	01582 718320 Out of hours, ophthalmologist on call via switchboard 01582 491166
52	51	Broomfield Hospital	09:00-17:00 Mon-Fri 24 hours via referral (non-COVID hours)
53	52	St Peter's Hospital	09:00-17:00 Mon-Fri via referral. Out of hours ophthalmologist on call via switchboard	01932 872 000 (switchboard)
54	53	Maidstone Hospital	09:00-17:00 Mon-Fri referral only	01622 226 228
55	54	New QEII Hospital	Covered by Lister Hospital
56	55	Epsom General Hospital	08:00-17:00 Emergency eye clinic based at St Helier Hospital. Out of hours covered by St George's Hospital
57	56	Royal Surrey County Hospital		01483 571 122 (switchboard)
58	57	East Surrey Hospital	09:00-17:00 Mon-Fri via referral. Out of hours contact ophthalmologist on call via switchboard	01737 768 511 Ext: 6679 (08:30-17:00) 01737 768 511 (switchboard - out of hours)	Sash.eyecasualty@nhs.net
59	58	Stoke Mandeville Hospital	08:00-20:00 via referral only, not walk-in service. Out of hours ophthalmologist on call via switchboard	01296 315 939 (Eye casualty) 01296 315 000 (switchboard) Eye casualty alternative direct extension: 5948	buc-tr.buckseyecas@nhs.net
60	59	Ashford Hospital	08:00-18:00 Mon-Fri via referral. Out of hours ophthalmologist on call via switchboard. On call joint alternating cover with Royal Surrey County Hospital	01932 722754/01784 884680
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