Choices are based on previous answers from survey. If your provider is not on this list please note on the comments who it is.
Please Provide Any Changes to your current Internet Services *
Changes include date of change, reason for change and what change was made. If none indicate none. Example:Change to Frontier due to availability.
Your answer
Internet Service Quality Survey
Select the response that best represents your Quality of Service
How would you rate the SPEED of your Internet Service? *
Poor
Great
How would you rate the RELIABILITY of your Internet Service? *
Poor
Great
How would you rate the TECHNICAL SUPPORT provided by your ISP? *
Poor
Great
How would you rate the RESPONSE TIME provided by your ISP? *
Poor
Great
How would you rate the EQUIPMENT provided by your ISP? *
Poor
Great
How helpful is the INFORMATION provided by your ISP concerning your service? *
Poor
Great
How would you rate the CUSTOMER SERVICE provided by your ISP? *
Poor
Great
How would you rate your OVERALL SERVICE provided by your ISP? *
Poor
Great
Have you had an unexplained outage during this Quarter? *
Were you notified by your ISP of the outage? If possible please note the details of the outage, such as the date, duration and any additional comments.
Your answer
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