Novice - never heard of it but it sounds awesome!
Beginner - I'm familiar with the concept but haven't used it/worked with it
Intermediate - I've been using this specific tool in my practice
Advanced - I have coached people on using this specific tool
Gathering/using Empathy Data
Gathering/using User Data
Elevating a "Problem of Practice" statement
Conducting "Root-Cause Analysis" (e.g., fishbone, 5-Whys Protocol, etc.)
Crafting/Scoping an "Aim Statement" (e.g., team goal(s))
Creating a "Working Improvement Theory" (e.g., driver diagram, "if-then" causal analysis, etc.)
Designing testable "Change Ideas" (i.e., possible ways to meet Aim/goals)
Running Plan-Do-Study-Act cycles (or other inquiry cycles)