UIC TopRail Survey:                    Attractiveness of Railways for Leisure Tourists 
How do we convince leisure tourists to use railways  -either as main or one-amongst-other modes of transportation- during a holiday? UIC (The Worldwide Railway Organisation) TOPRAIL working group aims at solving this question and finding solutions for the most important pain points that stop leisure tourists from using railways during their holidays.

This survey takes less than 10 minutes to complete, and will help us identify the key pain points and the potential solutions, in order to create more tourist-friendly rail services.

In the following form we ask you to assess and rank different features  according to how important you consider them to be when mainstreaming rail travel for leisure tourism purposes.

Please notice that the survey refers to general purpose railways and NOT already existing tourist railways like Transiberian, Orient Express or similar. 

We appreciate your time 
Sign in to Google to save your progress. Learn more
Email *
First, let us know what part of the industry you belong to *
Where are you based?
Clear selection
SALES POLICIES and PROCESSES (carriers)
In the first section we ask you to rank features related to the Railway Company or carrier in processes such as booking, sales, payment, etc in regards of How Important those features are in order to attract clients to railways.
Planning domestic routes is easy *
It is easy to create and book the A to B itinerary with connections, stops,  for domestic itineraries cross border itineraries
Less Important
Very Important
Planning International Routes is Esasy
It is easy to create and book the A to B itinerary with connections, stops,  etc, for  cross border itineraries
 *
Less Important
Very important
Finding the optimal tickets is easy *
Best rates, offers and or available discounts are offered by default/ are easy to find in the booking system
Less Important
Very Important
Bookings available across different platforms *
Tickets are available from booking platforms besides the company's website, allowing cross border, multi company ticketing
Less Important
Very Important
Different payment methods available *
Varied electronic modes of payment are available 
Less Important
Very Important
Cancellation, change and refund policies are business-friendly *
Less Important
Very Important
Multimodal options available in a one stop shop *
Less Important
Very Important
Up selling and cross selling of ancillary services available in a one stop shop system *
Less Important
Very Important
Please add any other features  about Railway Companies (carriers) policies and procesess that would help drive more  leisure tourists to  railways as a travel option
Next
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy
Google Forms