Customer Feedback Form
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Michigan Box Survey
We want to welcome our customers to giving Michigan Box Company feedback to improve our business and provide a better customer experience. Each section is separated by a title. Nothing is required to be completed so you can fill out only the parts you would like to give feedback on. We appreciate your time in participating in this survey.
Business name
Job title of person completing this survey
Customer Service Experience
How was your experience with the customer service representative?
Needs Improvement
Excellent
Clear selection
Who was your customer service representative?
How can we improve your customer service experience?
How has your experience been with our accounting department for accurate billing?
Needs Improvement
Excellent
Clear selection
Sales Representative Experience
Did you contact your sales representative to place your order?
Clear selection
Who is your sales representative
How would you rate your experience with our sales team?
Needs Improvement
Excellent
Clear selection
How can we improve your sales representative experience?
Product
How would you rate the quality of our products?
Needs Improvement
Excellent
Clear selection
How would you rate the timeliness of our manufacturing?
Needs Improvement
Excellent
Clear selection
How would you rate the pricing/cost of our products?
Needs Improvement
Excellent
Clear selection
What can we do to improve our products?
Shipping
How would you rate the timeliness of your delivery
Needs Improvement
Excellent
Clear selection
Did your boxes arrive in good condition?
Clear selection
Was our truck driver friendly and professional?
Clear selection
How likely are you to order from Michigan Box again?
Never
Very Likely
Clear selection
Suggestions and Comments
Thank you very much for participating in this survey.  Your responses mean the world to us in our effort to continually improve our products and service.
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