2015 Routing Failures
Please use this form ONLY to report long routes (>100mi/150km) which fail with a Routing Server Timeout, or a Couldn't Find  a Route error message.

Please DO NOT report failures which occur when you have a notice at the top of the app about GPS or network connectivity (even if you know you had good data coverage at the time), that is a separate issue.
Please DO NOT report routes which fail with the greater than 1000 miles error message either, even if you know the route is less than 1000 miles. This is also a separate issue.
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What is your Waze username *
Exactly as it appears in the forum / WME
Please provide a livemap Permalink for the route which fails
Please make sure the permalink includes the route start and end points in it, it should try to calculate a route as soon as you click on it. If the route fails in livemap, you will need to instead provide a start and end permalink below.
Please provide a WME Permalink to the UR from a user complaining about this route (if any)
Please make sure the permalink includes the UR in it (have the UR open when creating the permalink)
Only if you can not generate a route permalink above, fill in start and destination below
Click on the location in livemap, then click Permalink in the pop-up to generate the permalink for that location
Start location Livemap permalink
If you were unable to get a route Permalink above, click on the start location in Livemap, and click the permalink button then copy and paste that permalink here
Destination location Livemap permalink
If you were unable to get a route Permalink above, click on the destination location in Livemap, and click the permalink button then copy and paste that permalink here
Routing variables
Please indicate all that apply below to help the devs narrow down the cause of this issue
Which environment is this in? *
Which operating system did you experience the failure on? *
Please check all that apply
Required
Was this route submitted to RBS? *
This is an internal team, if you are not sure, the answer is No
Did you have "Avoid Tolls" option enabled (checked)? *
Does this route fail every time, or only under certain conditions? *
Does the route ever work, does the failure appear to be affected by conditions such as day, time, traffic, closures, hazard reports, Avoid Tolls, etc?
Comments, further information
Please list any additional information you think may be helpful in diagnosing this issue. Please list any conditions or actions you can take to either make the route fail or work.
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