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CIS Wireless Support Questionnaire
Please answer the following questions for the CIS Help Desk to help us better understand/troubleshoot your wireless issue. Submitting this form will automatically create a Help Desk ticket.
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* Indicates required question
Name:
*
Your answer
Email address:
*
Your answer
What wireless network are you trying to connect to?
*
Claremont-WPA
Claremont-ETC
Eduroam
Other:
Required
What building and/or room number are you in?
*
Your answer
What type of device are you trying to connect?
*
iMac
Mac laptop
Windows desktop
Windows laptop
Linux machine
iPhone
Android phone
Other:
Required
When did the problem first start?
*
MM
/
DD
/
YYYY
Has it connected before?
*
Yes
No
Other:
Is this a new device?
*
Yes
No
Other:
Are you receiving an error message? If yes, please include a description here.
*
Your answer
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