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Customer Satisfaction survey
YOUR OPINION IS IMPORTANT TO CXR!
Thanks for choosing CXR as your equipment vendor. For continuously serving you better, we would sincerely appreciate if you could take a little time to fill this survey form. SU087-04
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How did you find out about CXR?
Internet (web) search
Telephone call
CXR E-mailing
Trade Show/Exhibition
Recommended by somebody
Other:
What type of products did you purchase from CXR?
DSL & VDSL Modems
Wireless GSM WIFI
MUXs PDH/SDH
Switches - Routers
TDM IP Converters
Interfaces Converters
Analog Modems
RAS - Terminal servers
Tests & Measurement
Other:
PRODUCT RANGE :
How are you satisfied with CXR products?
Absolutely
Yes
Average
Not really
Definitively not
Clear selection
Product price :
Absolutely correct
Correct
Average
Expensive
Really expensive
Clear selection
Ease of Installation and Set up:
Absolutely
Yes
Average
Not really
Definitively not
Clear selection
Trying to lower the impact on the environment:
Absolutely
Yes
Average
Not really
Definitively not
Clear selection
Finally, are you satisfied with CXR product offerings?
Absolutely
Yes
Average
Not really
Definitively not
Clear selection
CUSTOMER SERVICE
Are you satisfied with CXR hotline service?
Absolutely
Yes
Average
Not really
Definitively not
Not concerned
Clear selection
Installation / Training:
Absolutely
Satisfaisant
Average
Not really
Definitively not
Not concerned
Clear selection
RMA / Repair ?
Absolutely
Yes
Average
Not really
Definitively not
Not concerned
Clear selection
Finally, are you satisfied with CXR customer services?
Absolutely
Satisfaisant
Average
Not really
Definitively not
Not concerned
Clear selection
CXR RELATIONSHIP
Are you satisfied with CXR relationship?
Absolutely
Yes
Average
Not really
Definitively not
Not concerned
Clear selection
Sales Proposals/Quotations:
Absolutely
Yes
Average
Not really
Très insuffisant
Not concerned
Clear selection
Delivery time:
Absolutely
Yes
Average
Not really
Definitively not
Not concerned
Clear selection
Quality of product packaging:
The product received was in good condition and the materials sufficiently protected?
Yes
No
Not concerned
Clear selection
What other product would you like CXR to offer its customers?
Your answer
What other services would you like to CXR to offer its customers?
Your answer
What is your company name ?
Your answer
What is your email address?
*
Your answer
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