Complaints Policy for Medical Assisting
Complaints about the program or program graduates should be first addressed with Mrs. Melissa Fogarty, CMA (AAMA), Medical Assisting Program Director at
mfogarty@cccc.edu or 919-545-8060. Unresolved complaints or complaints about the Program Director should be directed to Dr. Lisa Johnson, Dean of Health Sciences and Human Services, at
lbaker@cccc.edu , or 919-777-7784. All complaints will be documented, including the projected outcome, and kept on file at the program facility. A complaint against the program may also be filed with Medical Assisting Education Review Board (MAERB) at
www.maerb.org. Complaints regarding accreditation should be addressed to Commission on Accreditation of Allied Health Education Programs (CAAHEP) at
www.caahep.org or 25400 U.S. Highway 19 North, Clearwater FL, 33763, Phone (727) 210-2350.