Wish Granting Guidelines
This document was created to give the Program Directors, Chapter Directors, and Wish Ambassadors the basic guidelines on wish granting. These guidelines can be altered or amended by the Board of Directors to coincide with the Wish Upon A Hero Foundation mission.

WISH GRANTING PROCEDURES:

1. A Chapter/Program must have funds in their account to grant a wish.
2. A Director can select a wish to grant with or without the help of their members.
3. A Director should check the Foundations Grant list to make sure that the wisher has not been helped by the Foundation within the previous year.
4. If the wisher has not been previously helped by the Foundation then the Director will email the Global Director of Chapters (cheryl@wishuponahero) and Global Director of Programs (foundation@wishuponahero.com). Include: wish link, amount to be donated, and the name of your Chapter/Program.
5. The Foundation will make the OFFER TO GRANT they wish once approved by the Board of Directors. Chapter/Program Directors do not and can not make an offer to grant a wish. ONLY the Foundation can contact the wisher for all their personal information.
6. The granted wish will be logged on the Foundation Grant document and also on the individual Chapter/Program Page with the amount of funds deducted that were use to complete the wish.
7. It is the responsibility of the Program/Chapter Director to follow up to make sure the wish was completed appropriately.

Do's and Don'ts:
The purpose of the Foundation is to grant NEED based wishes. The wishes should be the type of wishes that the news media wants to cover. The wishes should be the type of wishes that make a significant difference in someone's life. The Foundation was establish to grant the wishes that the members could not. The Foundation can not send out letters of request for donations to companies supporting WANT based wishes. All wishes must be need based, verified and aligned with the Foundation's mission. MISSION STATEMENT: Wish Upon A Hero Foundation serves to align resources of individuals and corporations to impact education and literacy, economic despair, healthcare, environmental stewardship and disaster relief.

The Granting Don'ts:

• Don't partially grant a wish that has been up for less than 10 days. This allows time for members to grant the wish. The Foundation was create to grant wishes that the members could not. IF you are granting the entire wish, then there is no minimum time requirement.
  
• Don't grant a wish for immediate family. You will compromise the Foundations integrity and it will result in the removal of position.
• Don't grant a wish for the Foundation members. Foundation volunteers cannot benefit from the Foundation, nor can Wish Ambassadors.
  
• Don't grant a wish for partial utilities (phone, electric, gas, water). It does no good to pay $100 towards a $500 gas bill. Many times since the money won't make a difference, a member will use that money for something else. IF a utility bill is going to be paid in full. It must be paid directly to the utility company. It can not be paid to the member.
• Don't grant a wish for less than $50. Most members are able grant smaller wishes through united efforts.
• Don't grant a wish with no direct goal. Wishes that ask for money to support financial difficulties are not allowed. We need to know specifically what we are granting and that it HAS been granted.
• Don't grant a wish that is in the process and is over 75% completed. ONLY offer if the wish donations have stalled.
• Don't grant wishes for people who have received over 12 wishes granted. There are many people who need help and we need to spread the wealth around.

The Granting Do's:

• You can REQUEST the Foundation to grant a wish for un-certified members. The wisher will first need to fill out the certification form and have their wish verified (if needed) before the Foundation can offer to grant it.
  
• Do grant a wish for basic necessities: food, water, clothes. A Walmart gift card will be issued in most cases for convenience.
  
• Chapters should mainly grant wishes from their state. Reason being many of the donors (especially corporate) like to know that their money is being applied in local communities.
• Do grant wishes for medical devices. In most cases they are truly needed and unaffordable for most people with poor healthcare coverage.
• Larger need base wishes: wheelchairs, handicap ramps, surgery procedures. Any wish over $500 (IRS minimum for claims) we will first need to request a 1040 return as to proof to their economic situation. (Example: If Bill Gates wishes for new eyeglasses, we could not grant them. Although he may truly need them, he would not qualify.) We have to consult the poverty guidelines and their current government assistance.