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Audience: |
Everyone |
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Last Revision: |
May 8, 2007 |
Sometimes you will get a message stating that you have “exceeded your profile storage space”. Follow these steps to fix the problem. Before starting, please close out of any programs you have open.
Open up your local profile (C:\ drive) | ||
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Open My Computer |
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Double-Click on the C:\ drive |
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Double-Click on the Documents and Settings Folder |
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Double-Click on the folder with your username |
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Make sure you can see all the folders | ||
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Click on Tools > Folder Options |
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Click on the View Tab
Make sure that "Show Hidden Files And Folders" under Hidden Files and Folders is checked, then click "Ok" |
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Clean out your local profile | ||
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Delete everything within the following folders (if they exist, if you don't see one, don't worry, just move on): Cookies (with the exception of "index.dat") My Recent Documents (may be labeled Recent) ".jpi_cache" and ".java" |
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Go into: Application Data Delete everything within this folder that your computer will allow you to delete, EXCEPT the Microsoft, Mozilla, or Adobe PhotoShop folders. These folders contain settings and configuration files. To Delete all items within a folder you can go to Edit > Select All, and then press delete. To delete an assortment of items within a folder hold the Ctrl key and click on the items you wish to delete, then press delete.) |
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Make sure that nothing but shortcuts is in your desktop folder (if there are files there, move them to a different folder on your H:\ drive), and that nothing is in the "My Documents" folder within your profile. Move any files that you find to a different folder on your H:\ drive. |
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Close the window. |
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Now to clean out your roaming profile | ||
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Open My Computer |
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Double-Click on the H:\ drive |
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Double-click on your 'profile' folder |
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Repeat Steps 5-10 |
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DO NOT CLICK ON OR REMOVE ANYTHING IN YOUR NOTES FOLDER, JUST THE PROFILE FOLDER! | |
Empty the Recycle Bin and you're done!