Worthington, OH 43085

E-mail: kat.wenger+resume@gmail.com

August 2006 - Present

The Ohio State University Department of Computer Science and Engineering
Operations Specialist

• Recipient of 2008 Service Award

• Provide second tier desktop support to faculty, staff and students in a heterogeneous, distributed environment including desktops running Windows, Mac OS X and Linux. 

• Build and deploy desktop machines.  Assisted with deployment of approximately 450 PCs to public computing labs, graduates students and faculty. 

• Handle both quarterly and daily account maintenance tasks. 

• Coordinate scheduling of public computing labs. 

• Manage approximately 70 student employees. 

August 2004 - July 2006

The Ohio State University Department of Computer Science and Engineering
Student Systems Administrator

• Assist with remote management of Windows XP Professional environment using Altiris and Windows Server 2003.

• Diagnose, report and repair hardware issues with Dell Optiplex and Precision PCs.

• Build, patch and deploy Windows XP Professional, Red Hat Enterprise Linux WS/AS and Solaris 10 in the CSE computing environment.

• Assist faculty, staff and students with instructional computing environment.

• Maintain computing labs, department computers and printers.

• Perform other duties as assigned

January 2003 - December 2004

CVS/Pharmacy
Pharmacy Technician

• Assisted pharmacist with prescription dispensing

• Performed prescription data entry, prepared prescriptions

• Communicated with insurance companies.

• Assisted patients.

May 2000 - November 2002

Cinemark USA, Inc.
Assistant Manger

• Supervised and assisted floor staff.

• Assisted with inventory, maintenance, cost control and hiring.

• Managed cash flow and status reporting.

August 1998 - February 2000

Lexmark International, Inc.
Technical Support Representative

• Assisted customers with information, hardware and software troubleshooting.

February 2000 - January 2001

The University of Kentucky Digital Atheneum Project
Undergraduate Research Assistant

• Developed text mark-up tool and HTML glossary generator using Java and SQL.

• Coordinated with a team of Computer Science and English faculty and students.

May 2001

The University of Kentucky
Bachelor of Science in Computer Science

• Cumulative grade point average of 3.305

• Founding member of Phi Sigma Rho Sorority, Epsilon Chapter

• Served as Member Educator, Webmaster and Historian for Phi Sigma Rho

• Served as Corresponding Secretary for Tau Beta Pi

• Member Upsilon Pi Epsilon

• Member Associate for Computing Machinery

September 2003 - October 2007

The Ohio State University
44 Hours Continuing Education Credit, 18 Hours toward Master of Science in Computer Science

• Masters coursework focusing on Aritficial Intelligence

• Conitinuing education coursework includes Computer Science, Linguistics, Ancient Greek and Latin.

August 1996 - May 1998

Wittenberg University
90 Hours towards Bachelor's Degree

• Chaired Communications Committee for Weaver Chapel Association.

• Received COMP250 Award.