Katherine E. Wenger
Worthington, OH 43085
| E-mail: kat.wenger+resume@gmail.com |
Experience
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August 2006 - Present | The Ohio State University Department of Computer Science and Engineering
Operations Specialist Recipient of 2008 Service Award Provide second tier desktop support to faculty, staff and students in a heterogeneous, distributed environment including desktops running Windows, Mac OS X and Linux. Build and deploy desktop machines. Assisted with deployment of approximately 450 PCs to public computing labs, graduates students and faculty. Handle both quarterly and daily account maintenance tasks. Coordinate scheduling of public computing labs. Manage approximately 70 student employees.
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August 2004 - July 2006 | The Ohio State University Department of Computer Science and Engineering
Student Systems Administrator Assist with remote management of Windows XP Professional environment using Altiris and Windows Server 2003. Diagnose, report and repair hardware issues with Dell Optiplex and Precision PCs. Build, patch and deploy Windows XP Professional, Red Hat Enterprise Linux WS/AS and Solaris 10 in the CSE computing environment. Assist faculty, staff and students with instructional computing environment. Maintain computing labs, department computers and printers. Perform other duties as assigned
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January 2003 - December 2004 | CVS/Pharmacy
Pharmacy Technician Assisted pharmacist with prescription dispensing Performed prescription data entry, prepared prescriptions Communicated with insurance companies. Assisted patients.
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May 2000 - November 2002 | Cinemark USA, Inc.
Assistant Manger Supervised and assisted floor staff. Assisted with inventory, maintenance, cost control and hiring. Managed cash flow and status reporting.
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August 1998 - February 2000 | Lexmark International, Inc.
Technical Support Representative |
February 2000 - January 2001 | The University of Kentucky Digital Atheneum Project
Undergraduate Research Assistant |
Hardware and Software Skills
Software
Proficient with Windows XP/Vista and Mac OS X 10.4+
Proficient with Microsoft Offfice 2003/2007
Proficient with Mozilla Firefox and Thunderbird 1.5+
Familiar with Red Hat Linux WS 4
Familiar with Windows Server 2003, Exchange Server 2003 and Altiris Deployment Server
Familiar with Eclipse Programming IDE
Some experience with Solaris 8
Hardware
Languages
Proficient with Perl, Java, and C/C++
Proficient with HTML/XHTML, CSS and Javascript
Familiar with SQL
Education
May 2001 | The University of Kentucky
Bachelor of Science in Computer Science Cumulative grade point average of 3.305 Founding member of Phi Sigma Rho Sorority, Epsilon Chapter Served as Member Educator, Webmaster and Historian for Phi Sigma Rho Served as Corresponding Secretary for Tau Beta Pi Member Upsilon Pi Epsilon Member Associate for Computing Machinery
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September 2003 - October 2007 | The Ohio State University
44 Hours Continuing Education Credit, 18 Hours toward Master of Science in Computer Science Masters coursework focusing on Aritficial Intelligence Conitinuing education coursework includes Computer Science, Linguistics, Ancient Greek and Latin.
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August 1996 - May 1998 | Wittenberg University
90 Hours towards Bachelor's Degree |