MGT4000 - Session 6
Organizational Structure
- Theory X vs Theory Y
- Self-fulfilling prophecy?
Theory X: people are inherently lazy, need to be monitored and controlled, abuse responsibility
- Associated with older, functional organizations
- Employees need to be controlled so they work, responsibility shouldn't be given
- Employees sometimes fear working better (because mistakes cost them)
- "Punitive" system that takes a lot of effort to control
Theory Y: employees want to be empowered, they can be given responsibility
- Theory Y tends to be more productive
- Leadership needs to be behind change
- More fulfilling/empowering for employees
Bureaucratic Models
- Reaction to nepotism models?
- Clear differentiation of tasks and responsibilities
- Hire people to become "experts" and retain them
- Coordination through strict hierarchy of authority
- Vertical separation of planning (high) and execution (low)
- Use of technical criteria for recruitment and promotion
- Make organizations more rational and efficient
- "Why bureaucracies exist"
Organizational Structure
- Evolution of bureaucratic models
- Happens when models become extremely large
Central concepts: managers have more discretion over these
- Division of labor - allows many people to undertake many activities
- Coordination of mechanisms
- Decision right distribution - who does what?
- Organizational boundaries - rules?
More central concepts: managers have little influence over these
- Informal structure
- Political structure
- Legitimate basis of authority