Jocelyn Cook

E-mail

SUMMARY

• Organized, enthusiastic quick study with great ability to multitask and problem-solve

• Active member of the community with a passion for creating positive social change in everyday action

HONORS and AWARDS

ACTIVITIES AND INTERESTS

EDUCATION

RELEVANT COURSEWORK

Graduate GPA, cumulative: 3.7

RECENT RESEARCH PROJECTS

• Research of reproductive health services offered to refugee and internally displaced women and children in Africa

• Evaluation of the growing economic gaps in developing countries and an increase in Human Trafficking

• Study of the Humanitarian Aid system and argued a need for reform

• Research of Cholera in West Africa

• Research on the history and growing conflict in Darfur

PROFESSIONAL SKILLS

• Organized and Motivated: Skilled in maintaining order and direction when facing ever changing challenges. Able to multi-task priorities seamlessly to generate desired results.

• Responsible and Ethical: Experienced in handling confidential information ranging from personal client information, employee salaries and institutional finances.

• Independent and Team Player: Enjoy collaborating with colleagues as well as completing tasks individually. Eager to motivate and produce best results with the highest efficacy possible.

• Adaptable to New Technology: Proficient in Microsoft Office 2003 and 2007, working knowledge of Microsoft Project 2007 and Adobe Photoshop. Skilled typist.

PROFESSIONAL EXPERIENCE

Foundation for Sustainable Development - Masaka, Uganda April 2009 - July 2009 Itnern, Buddukiro Children's Agency

Northeastern University – Boston, MA October 2007 – April 2009 Administrative Coordinator – Bouvé College of Health Sciences School of Pharmacy

• Maintenance of fourteen separate budget accounts including reconciliation, coordination of requisition, oversight of purchasing, travel, records and payment and compliance oversight of departmental staff regarding policies and procedures for budget maintenance. Results: A review in December 2008 by the University internal audit office showed high satisfaction of my performance.

• Responsible for overseeing part-time and adjunct instructor appointments, payroll and appointment letters, as well as assist with faculty search process. Result: Liaison between the Human Resource department and the School of Pharmacy, ensuring a smooth process from search to integration of new employees to the school.

• Management of three departmental support staff and coordination of both professional and support staff schedules, monitoring vacation, sick and personal days. Result: Complete office coverage, appropriate HR tracking and reporting.

• Coordinator for School of Pharmacy special events. Planning and execution of The Webb Lecture and Back to School BBQ.

• Establish and maintain administrative systems to ensure the highest efficacy in all departments. Result: Created an on-line shared calendar to schedule conference rooms and school activities. The system works to avoid departmental scheduling conflicts and increase attendance to open events by advertising activities to outside constituents.

Lesley University – Cambridge, Ma. September 2005 – September 2007

Administrative Assistant to the Director of Academic Advising, the Academic Advising Center and Internship Office

• Controlled front and back office, student orientation preparations, create course listings, draft internal and external correspondences including university wide mailings, schedule and maintain office and interdepartmental meetings

• Served as the main liaison between the undergraduate Academic Advising Center with key individuals in the Dean’s office and the rest of the University

• Served as the first point contact for the Advising Center, routing correspondences to appropriate departments, crisis interventions with students, parents and faculty

• Supported Internship Office in researching appropriate placements for students based on interest and skill level

• Worked with students on creative research skills, professional planning and interviewing strategies

• Managed course evaluations process, track student status and take minutes for university and departmental meetings

• Coordinated and manage Academic Advising Center’s involvement with the New Student Orientation process

The Home for Little Wanderers – Boston, MA November 2006 – June 2007

Residential Counselor

• Interacted with BD/ED latency-aged clients in a residential treatment setting, maintaining a therapeutic and safe environment

• Provided structure and support for severely emotionally and behaviorally disturbed children

• Documented clients’ activities and responses in accordance with policy and procedures

• Provided crisis management as necessary