Curriculum Vitae


Personal information


Surname, first name

Sedlačková Jana

Adresse

47 Rossecourt Heights, Lucan, Co. Dublin

Mobilphone

+ 353 851 540 760

E-mail address

kawinka@gmail.com

Nationality

Slovak

Date of birth

3.8.1987


Work experience


Dates

June 2008 – September 2008

Position

Accommodation assistant

Position held

  • Cleaning guests bedrooms

  • Communication with guests

  • Cleaning public areas

  • Handling customers issues

Name and address of employer

Clarion Hotel Liffey Valley, Dublin

References

Shanon Loughrnan - + 353 1 625 8000

Dates

January 2008 – May 2008

Position

Assistent of supervisor

Position held

  • Communication with customers

  • Handling customers complaints

  • Coordination of shop managers

  • Organization of conferences and meetings

  • Ordering goods and uniforms for employes

  • Translations to German language

  • Translations to Czech language

  • Translation of meetings logs to Slovak, Czech and German languages

Name and address of employer

Billa s.r.o, Bajkalska 19, Bratislava

References

Marcela Urbanovicova – +421 2 482 42 222

Dates

September 2007 – December 2007

Position held

Bank assistent for leading bank in Slovakia

  • Communication with customers

  • Handling customers issues

  • Bank operations – deposit creations

  • Cash handling

  • Complaint handling

  • Customer advisory

Name and address of employer

Tatra banka, Hodžovo námestie, Bratislava

Dates

January 2007 - May 2008

Position

Part time cleaner

Position held

  • Communication with customers

  • Cleaning public areas

  • Complaint handling

  • Goods ordering

Name and address of employer

Mundus Bratislava

References

Martin Hujsa - +421 911 700 580

Dates

October 2005 – December 2005

Position

Data entry clerk (temporary school practice)

Position held

  • data input

  • report creation via intenal database

  • old entry maintenance

Name and address of employer

IS Bratislava, Bratislava Raca


Dates

March 2005 – September 2005

Position

Part time Cashier

Position held

  • Cash handling

  • Communication with customers

Name and address of employer

Tesco stores, Bratislava Lamač


Dates

September 2004 – May 2005

Position

Accommodation assistant ( temporary school practice)

Position held

  • Communication with guests

  • Cleaning guests bedrooms

  • Cleaning public areas

  • Handling customers issues

Name and address of emloyer

Hotel Magnolia, Piešťany


Date

July 2004 – September 2004

Position

Waitress, Accommodation assistant( temporary school practice)

Position held

  • Communication with guests

  • Serving guests

  • Handling customers issues

  • Welcoming and accommodating guests

  • Front receptionist

  • Cleaning guests bedrooms

Name and address of employer

Sanatorium Dr. Fehrenbach, Bad Worishofen, Germany


Dates

May 2004 – June 2004 ( temporary school practice)

Position

Waitress, Accommodation assistant

Position held

  • Serving guests

  • Communication with guests

  • Welcoming accomodating guests

  • Handling customers issues

  • Front receptionist

  • Cleaning guest bedrooms

Name and address of emloyer

Hotel Park, Piešťany,Slovakia


Education


Title of qualification awarded


Name and type of organisation providing education and training

Hotel Academy Ľudovíta Wintera, Piešťany


A level Graduated

Field of study

  • Hotel Management & Service

  • English, German, Economics, practical training


Personal skills and competences


Mother tongue

Slovak

Other languages

  • English – advanced

  • Slovak – expert

  • Czech – expert

  • German – fluent

  • Italian - beginner

Personal skills

  • Responsibility

  • Organisational skills

  • Flexibility

  • Communication and presentation skills

  • Adaptability

  • Good time management

  • Typing accurance

Computer skills

  • Windows (experienced)

  • Lotus Notes (advanced))

  • Excel – Open OpenOffice (advanced)

  • Word – Open OpenOffice (advanced)

  • Powerpoint – (advanced)

  • Olymp (accounting application)– (expert)

  • Tabis, Midas, Gate –(bank application and reporting tools) (expert)

  • Microsoft Bussiness Solution Navision

  • Internet – (experienced)

  • Microsoft Outlook – (experienced)

Interests

My biggest passion is aerobic, dancing and healthy lifestyle. I enjoy preparing my own food, jogging, but also reading books and learning languages, especially Italian one at the moment.