| Arthur S Jordan Jr | |
- Detailed knowledge of the desktop and server computing environment including experience troubleshooting hardware, software, network, peripheral, and mobile technologies with particular qualifications in telecommunications and database management.
- Experienced in training staff and users, team leadership, project management, and consulting with clients in a wide variety of fields regarding the use of diverse technologies, including the identification of needs and implementation of new systems.
- Well versed in major telecommunications, internet and media technologies, applications, and emerging trends.
EXPERIENCE
Obama-Biden Presidential Transition Team, Washington, DC
HR System Specialist
2008-2009
- Administered servers and managed Human Resources database (Quickbase) for the team charged with transitioning the Office of the President Elect to the White House.
- Researched and consulted on cloud computing, telecommunications and smartphone technology in service of proposed White House technology initiatives.
Obama For America, Chicago, IL
2008
- Managed the headquarters telecommunications team tasked with coordinating the rollout of telephone, internet and cable television services for Get Out The Vote (GOTV) volunteer offices nationwide.
- Configured VoIP telephone, PBX and DTMF IVR services, including the design, configuration and deployment of a high availability, high redundancy telephone network in the campaign headquarters election day Boiler Room.
- Performed general desktop / server system administration and database management (Quickbase) in a high stress, high stakes political campaign environment.
System Administrator
2006-2008
GTCR Golder Rauner, LLC, Chicago, IL
- Responsible for broad array of information technology systems in a high touch, high availability private equity office.
- Administered Windows based platforms including Active Directory, Exchange, Citrix, and client applications.
- Managed telecom vendors and technologies including Blackberry devices and Enterprise Server, ActiveSync devices and Exchange OMA, mobile data cards, and Avaya digital / VoIP PBX and voicemail services.
- Implemented, maintained and trained staff for the InterAction CRM as a Database Steward.
TechAngels, Inc, Chicago, IL
IT Consultant
2003-2006
- Designed, implemented and maintained information technology solutions for large customer base including home and small business clients.
- Assisted in development of TechAngels business plan, design of company policies and practices, and implementation of workforce operational technologies including the Salesforce.com CRM.
- Managed field technician training, small office operations, accounting, and records keeping.
Technician, Musician
2003-2008
Tyranny Belle Records, Chicago, IL
- Utilized current audio and computer technology in recording and live performance for a non-profit, independent record label.
- Promoted several local bands through the use of websites, social networking technologies and traditional media outreach.
ACME Mausoleum, Lafayette, LA
IT Consultant
2001
- Designed and deployed on-site network for mobile sales team, upgrading legacy systems and training in use of new systems.
Proxicom, Chicago, IL
Contract Consultant, Creative Technologies
2000
- Produced graphics and code for enterprise-level website projects and office intranet.
EDUCATION
University of Illinois at Chicago, Chicago, IL
2003
University of Illinois at Champaign-Urbana, Champaign, IL
1999-2000
REFERENCES
| Michael Slaby, CTO, Obama-Biden Presidential Transition Team |
Contact Information Provided Upon Request |
| Rajeev Chopra, Director of IT, Obama For America |
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| Kevin Malover, CIO, GTCR Golder Rauner, LLC |
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Adam Brand, President, TechAngels |
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| Timothy O'Connell, Founder, Tyranny Belle Records |
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