March 2008–present * Clayton College of Natural Health * Birmingham, Ala.
May 2009-present * Program Advisor
· Work directly with students to provide excellent service and first line advising. Perform key academic responsibilities pertinent to a student’s completion of coursework and work in conjunction with faculty to ensure student success. Monitor academic effectiveness through communication of coursework, grading and record-keeping.
January 2009-May 2009 * Pre-Admissions Advisor
· Initiated calls to prospective students within 24-48 hours for the purpose of obtaining pre-admissions qualifying information and transferring live calls to admissions advisor and/or setting appointments with the admissions advisor.
March 2008-January 2009 * Webmaster & Community Development Coordinator
· Updated CCNH.edu, CCNH blog and bulletin boards, and provided support for Web site issues. Coordinated Clayton College Alumni Association and Student & Graduate Groups. Implemented and maintained production schedules of five in-house publications, including quarterly Holistic Times magazine, and edited all publications. Position eliminated January 2009. Earned a reputation for dedication, flexibility and positive work ethic; retained throughout organizational restructure.
September 2006–February 2008 * RealtySouth * Birmingham, Ala.
· Provided exceptional service to assist clients in purchase and sale of real property. Residential property sales totaled $1.6 million.
August 2003–August 2006 * JS Printing * Birmingham, Ala.
Customer service/Tech support manager
· Supervised a department that provided customer service and technical support for 1,500 customers using Adobe InDesign, QuarkXPress, Adobe Photoshop, Adobe PageMaker, preflight software and Microsoft Office on the PC and Mac platforms. Produced a series of educational manuals called TechKnow Lessons for Pagemaker, QuarkXPress, InDesign and Photoshop.
· Traveled to three annual national and regional high school journalism conventions to promote JS Printing through trade show exhibits and teaching classes on InDesign and QuarkXPress.
Fall 2004–Spring 2005 * Community School South * Birmingham, Ala.
Computer instructor, part-time
· Taught two sessions each of “Introduction to Internet and E-mail” and “How to Sell on eBay.”
January 2002–May 2003 * The Fresno Bee * Fresno, Calif.
News desk page designer/copy editor
· Designed up to 20 pages per shift with the Unisys design program. Edited stories, headlines and captions.
· Awarded The Bee’s Best News Page Design 2002 and received an honorable mention for headline writing.
November 1998–December 2001 * Birmingham Post-Herald * Birmingham, Ala.
Page designer/copy editor & webmaster
· Page designer and copy editor on the news desk until November 2000, then moved to the features desk. Edited and designed up to 15 pages per shift using the Harris Newsmaker and QuarkXPress design programs in both positions.
· Webmaster for www.postherald.com, using Homesite and Dreamweaver.
· Wrote the instructional manual Deconstructing Harris for Harris Newsmaker.
· Responsible for assigning and editing all stories in the weekly Home section while on the features desk.
Education
January 1992–December 1997 * UAB * Birmingham, Ala.
· Bachelor’s of Arts, Women’s Studies, 3.37 GPA.
· Experienced with the following applications:
Adobe InDesign
Adobe Photoshop
Adobe PageMaker
Adobe Captivate
Aladdin Stuffit
Call Center
Filemaker
FlightCheck
Harris Newsmaker
Homesite
HTML
LivePerson
Macromedia Dreamweaver
Microsoft Office (Excel, Outlook, PowerPoint, Publisher, Word)
QuarkXPress
Suitcase
Unisys
· Type 65 WPM.
· Experienced with multi-line phone system and headset.
· Wholegrain Toastmasters, Vice President of Public Relations, current.
· Featured speaker at the 1997 UAB Women’s Studies Consortium.
· Editor of the spring 1997 UAB Women’s Studies newsletter.
· Writer,
copy editor and features editor of the UAB student newspaper, Kaleidoscope,
1993-1997.
· AmeriCorps, 1994-95. UAB AmeriCorps/Civitan chapter.
· EarthWatch Institute, Teen Team Expedition Fellow, 1990.
· Board member, Hulsey Little River Trust, current.
· Board member, Alabama Rivers Alliance, current.
· Webmaster, Urban-Ministry.com, current.