Email Etiquette
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Email etiquette refers to a set of do’s and don’ts that are recommended by business and communication exports in response to the growing concern that people are not using there email effectively or appropriately.
Since email is part of the virtual word of communication, many people communicate in their email messages the some way they do in virtual chat rooms: with much less formality and sometimes to aggressively Email etiquette offers some guidelines that all writers can use to facilitate better communication between themselves and their readers.
1 overall point to remember is that an email massage does not have non-verbal expressions to supplement that we are "saying." Most of the time we make judgments about a person’s motives and intentions based on their tune of voice their gestures, and their proximity to us. When those are absent it becomes more difficult to figure out what the sender means. Is it much easier to offend or hurt someone in email and that is why it is important to be as clear and concise has possible.