This file contains three suggested formats for managing observation data from CTT counts in libraries: Observation Sheet, Activity Sheet and Zoning Sheet. 

CTT Observation Sheet, 2009 version

ZONE
1
2
3
4
5
6
7
SUM
ACTIVITY
Entrance area
Periodicals area
Adult fiction shelves
...
...
...
Children's section

1. Contact w/staff







2. Queuing








3. Browses alone








4. Walks/
stands alone








5. Sits alone








6. Reads/ writes alone








7. Alone w/own PC








8. Alone w/library PC







9. Browses in group








10. Walks/
stands in group








11. Sits in group w/o media








12. Sits in group w/media








13. Sits in group w/own PC








14. Sits in group w/library PC








15. Other activities








SUM







GRAND
TOTAL



Date: ....................................                              Observation started: ................................. 


Filled in by: ....................................................................................................................


If you meet a person twice, register both occasions. If a person is in the library, but you never pass her, she should not be included. This is an important methodological point. You are not counting persons but activities - at the time you walk by.



CTT Activity Sheet, 2009 version

TIME
0930
1030
1130
1430
1530
1630
1730
SUM
ACTIVITY








1. Contact w/staff







2. Queuing








3. Browses alone








4. Walks/
stands alone








5. Sits alone








6. Reads/ writes alone








7. Alone w/own PC








8. Alone w/library PC







9. Browses in group








10. Walks/
stands in group








11. Sits in group w/o media








12. Sits in group w/media








13. Sits in group w/own PC








14. Sits in group w/library PC








15. Other activities








SUM







GRAND
TOTAL



Date: ....................................                            Filled in by: .....................................................


The sums in the right-hand column show you the pattern of activities for the day as a whole. If you want to know the percentages, divide by the Grand Total.

The sums in the bottom row show you the number of observations for each hour during the day. These sums also tell you how many persons were inside the library - on the average - between 9 and 10 am, between 10 and 11, and so on.



CTT Zoning Sheet, 2009 version


0930
1030
1130
1430
1530
1630
1730
SUM
ZONE








1. Entrance area








2. Periodicals area








3. Adult fiction shelves








...








...








...








7. Children's section








SUM







GRAND
TOTAL


Date: ....................................                            Filled in by: .....................................................



CTT Exercise Sheet, 2009 version

ZONE
1
2
3
4
5
6
7
SUM
ACTIVITY








1








2








3








4








5








6








7








8








9








10








SUM










Date: ....................................                              Observation started: ................................. 


Filled in by: ....................................................................................................................

If you meet the same person twice, register both occasions. If a person is in the building, but you never pass her, she should not be included. This is an important methodological point. You are not counting persons but activities - at the time you walk by.