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Minhaaj ur Rehman
310-b Johar Town, Lahore, Punjab, Pakistan
Home # 042-5291166 Cellphone # 92-332-6350284
Email – minhaaj@gmail.com website – http://minhaaj.blogspot.com
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Objective: To become a competent educator and trainer and to change the world through creation of open educational resources and free open source software promotion.
MBA (Human Resource Management) [2006-08]
Virtual University of Pakistan (VU)
B.A English Literature and Political Science [2003-05]
Intermediate, Pre-Engineering [2001-03]
Complete mayhem of HR practices and implications of these practices on employees’ attitudes, behaviors and performances. Management style study and leadership pattern research were conducted and recommendations were reported for augmented performance oriented change.
Complete E-commerce website design with implementation of merchant accounts for the E-commerce Solution.
Have designed complete website using both client-side and server-side technologies with a shopping cart that would accept credit cards and PayPal.
Prepared a research report on how contemporary media has played its part in deterioration and exploitation of children and teenagers with its suggestive propaganda models and fad creation. A survey was performed on random students under the age of 12 and regression analysis was used to obtain meaningful data and inferences.
A thorough study of contemporary human resource management models and practices had been conducted and key areas of dysfunctional and amoral practices were identified. According to Islamic principles from Quran and Six Authentic books of Hadith (Bukhari, Muslim, Tirmizi, Abu Dawood, Malik and Ibn Maja) theoretical models are modified to fit Islamic standards and current institutions.
Excellent interpersonal, Communication and Leadership Skills.
Developing, conducting and interpreting MBTI (Myer-Briggs Type Inventory) test for recruitment in corporate and educational settings.
Pioneer of Islamic human resource management and economies of scale model for welfare and educational organizations helping them launch best workplace practices in line with human rights and free education philosophy.
Designing, planning and incorporating change management strategies in organizational settings where change in inevitable. Thoughtful process delineation for introducing change agents and controlling transition states of environment considering cultural resistances.
Comfortable with Windows and all major distributions of Linux e.g Ubuntu, Mandrake, Linux puppy and Debian.
Conversant with HTML, CSS, Dreamweaver, SWISH, Joomla, MS project, Oracle’s Siebel, CHRIS express, Adobe Premier, Free Mind, Adobe Acrobat Professional Suite, and Photoshop CS2.
Strong analytical and investigative skills - experience with business process improvement.
Able to bridge business and technical worlds - and facilitate easier understanding/response to change
Able to increase connections, collaboration and performance within teams, communities, partners, etc.
Skilled at designing and developing develop education / OER / e-learning / training and development materials for face-to-face and online environments internationally.
Motivation Training as a Customer Relations Officer at Telenor Pakistan.
Team Building Training as a Customer Relations Officer at Telenor Pakistan.
Soft Skills and TeleManners Training as a Customer Relations Officer at Telenor Pakistan.
Certification in MS Office Suite from Pak Institute of Technology, Bahawalpur.
I
have been teaching business subjects, ESL and corporate training
modules since 2003. I have successfully designed curriculum and have
delivered lectures. I have obtained 100% passing rate in my classes.
My teaching methodology is of a facilitator as opposed to teacher
that is destined to do what it is designed to do. I have successfully
completed contracts in public and private sectors for educational
requirements of organizations and individuals. I am familiar with
latest web 2.0 tools and i am one of the leading activists for free
education and ESL communities online.
My responsibilities include advising board on best ways to accomplish strategic goals of organization. I collect, analyze and delineate strategies and collaborate in decision making process. I am also technical manager for the organization. Trainerspod.com is a reputed name in providing online educational webinars. We are around for 3 years now. I maintain the main Joomla portal for organization.
Customer Relations Officer in Telenor Pakistan. (Dec 06 – Aug 07)
My responsibilities include, troubleshooting for customers of Telenor Pakistan in Contact Center Lahore, maintaining KPIs, FCR, AHT, Quality and Adherence to Avaya phone set time.
I have received multiple emails of appreciation by our Pre-paid Unit Manager on pragmatic suggestions and solutions for call handling bottlenecks. My team was at #1 in our new batch. I also helped design IVR (Interactive Voice Response) mechanism.
I have worked to establish Bilojix Inc., an American Call center from the scratch. My responsibilities included, hiring new sales representatives and training them in American Accent. I also had to get projects and run pilot programs and then get permanent contracts for the call center. I had to maintain FCR, ACW and AHT standards and ensure compliance with norms.
Friends4Peace, an international Peace group.
Holistic Healing Center, a group working to heal victims of PTSD.
Have Volunteered as DJ on online radios and PBC, Pakistan Broadcasting Corporation
Management for Humanity and Prosperity, CICM 2008, organized by COMSATS Institute of Information Technology in Pearl Continental Lahore.
Workshop on ‘Import Export procedures and requirements in Pakistan’ by SMEDA organized in Multan Chamber of Commerce.
Webinar with Dr. Madhumita about ‘Tools for analyzing the data collected from wikis and blogs’ through CIDER (Canadian Institute of Distance Education Research).
Webinar with Dr Edrie Geer on ‘Emotional Intelligence at Workplace’ through GlobalKnowledge.com
Webinar with Aleksander Tye and Torstein Rekkedal about ‘Enhancing the flexibility of distance education through mobile learning’
Webinar with Dr Edrie Geer on ‘Six laws of persuasion in negotiations’ through GlobalKnowledge.com
SCOPE web conference 2008 on ‘Shaping Our Future: Towards a Pan-Canadian Research Agenda’’
Lecture on ‘Tools for teachers to convert their expertise into cash’ by Meri Aaron Walker on Wiziq.
Lecture on 'Creating SQL queries' with Aarti Johar on Wiziq.
Created, maintained and promoted Pakistan's first corporate research website Ishocker
Lecture on ‘Psychology in ESL teaching methods’ online at Wiziq.com
Crocodyl, Corporate Research Wiki.
Wikipedia, largest wiki on earth.
Wiziq.com, An online learning space.
Wikieducator.com, a wiki for educational researchers.
LinkedIn.com, a professional network of educators.
Different Ning Communities. Minhaaj
Liveperson, educational expert.
Ecademy, Professional networking place.
LearnHub, An online teaching place.
Complexive.com, A corporate learning wiki.
Twitter, a social networking website.
International Collaboration, Ning community.
Wink, social networking website.
Plaxo, a social networking place.
WebHead, on the Yahoo group WebHeads working with Vance Stevens.
Contributor to English teaching journal, ETNI
Unbuntu Pakistan Chapter member and contributor. Ubuntu is a linux distribution and it means 'humanity for all' in an African language.
MySpace , a social networking community.
TappedIn, a teacher's get together place from all around the world.